These Terms of Service govern access to and use of Stafiel websites, dashboards,\nhosted checkout, widgets, APIs, documentation, operational tools, and related\nservices. By accessing or using the Services, you agree to these Terms.
\nIf you use the Services on behalf of a company, organization, merchant, or other\nbusiness, you represent that you have authority to bind that business to these\nTerms. In these Terms, "you" and "Merchant" refer to that business and any person\nusing the Services on its behalf.
\nReferences to "Stafiel" mean the Stafiel service and the operator, provider,\naffiliate, successor, or assignee that makes the Services available or is\nidentified in an applicable order, onboarding flow, merchant agreement, platform\nagreement, or other written document.
\nThe Services are intended for merchants, platforms, and other business users.\nThey are not intended for consumer account use. A customer who pays a merchant\nthrough a Stafiel checkout flow is the merchant's customer, not a Stafiel account\nholder solely because that customer completes a payment.
\nYou must be at least 18 years old and have legal authority to use the Services\nfor business purposes. You are responsible for ensuring that your use of the\nServices, your products or services, your customers, and your payment activity\ncomply with all laws, rules, regulations, orders, sanctions, tax requirements,\nand industry obligations that apply to you.
\nStafiel provides technology that helps merchants create stablecoin checkout\nsessions, present hosted or embedded payment experiences, receive payment status\nupdates, and configure settlement paths for supported blockchain networks and\ntokens.
\nThe Services may include:
\nAvailable features, supported assets, supported networks, confirmation rules,\nrefund capabilities, contract logic, and operational limits may vary by merchant,\nregion, token, network, configuration, risk review, or service plan. Stafiel may\nadd, modify, suspend, or discontinue any feature at any time to the maximum extent\npermitted by applicable law.
\nYou are responsible for all activity under your account, dashboard, API keys,\nOAuth login, webhook secrets, signing keys, wallet connections, and other\ncredentials. You must keep credentials confidential, use appropriate access\ncontrols, and promptly notify Stafiel if you believe any credential, wallet, or\naccount has been compromised.
\nStafiel may reject, limit, suspend, rotate, revoke, or require replacement of\ncredentials where Stafiel determines that doing so is appropriate for security,\nfraud prevention, compliance, abuse prevention, service integrity, risk control,\nor operational reasons.
\nYou are responsible for configuring accurate merchant information, checkout\nsettings, supported assets, supported networks, return URLs, webhook endpoints,\nwallet addresses, settlement preferences, and other service settings.
\nWhere the Services request a wallet signature or other wallet authorization, you\nare responsible for verifying the message, wallet, chain, token, address, and\ntransaction before signing. Merchant-configured settlement addresses or settlement\nrules may be written into smart contracts, on-chain programs, or other payment\ninfrastructure used for a checkout session or merchant configuration.
\nThe Services are designed for merchants to maintain control over their own\nwallets and signing authority. Stafiel does not require merchants to provide\nprivate keys as part of ordinary checkout operation. You remain responsible for\nwallet custody, wallet security, wallet compatibility, private keys, seed phrases,\nsigners, permissions, approvals, and any loss or compromise involving your wallet\nor signing environment.
\nStafiel-controlled platform roles may be used within the logic of applicable\nsmart contracts, on-chain programs, or payment infrastructure. These roles may\ndeploy or initialize contracts or programs, configure fee treasury settings,\noperate settlement sweeps, execute platform refunds or rescue actions where\nsupported, extend sweep unlock timing, pause, resume, close, or govern contracts\nor programs, and collect or route platform fees. These roles do not give Stafiel\ncustody of merchant funds outside the logic encoded in the applicable contract,\nprogram, or service configuration.
\nStafiel may display or reference third-party wallet options, browser extension\nwallets, exchange wallets, blockchain explorers, node providers, or similar tools\nfor convenience. Stafiel does not operate, control, endorse, warrant, or assume\nresponsibility for any third-party wallet provider, wallet software, browser\nextension, exchange account, node provider, explorer, or related tool.
\nYou and your customers are responsible for selecting, installing, securing, and\nusing wallets and related tools, reviewing applicable third-party terms and\nprivacy policies, and verifying compatibility with the relevant blockchain\nnetwork and token. Stafiel is not responsible for wallet availability, wallet\nerrors, rejected signatures, compromised wallets, unsupported chains or tokens,\nbrowser extension behavior, exchange account issues, third-party fees, or losses\narising from third-party wallet products or services.
\nThe Services may support USDT, USDC, and other assets or networks that Stafiel\nmakes available from time to time. Support for an asset or network does not mean\nthat Stafiel sponsors, issues, controls, guarantees, or recommends that asset or\nnetwork.
\nBlockchain transactions may be irreversible, delayed, failed, forked, censored,\nreorganized, underpaid, overpaid, sent on the wrong network, sent to the wrong\naddress, or affected by smart contract, wallet, bridge, RPC, validator, indexer,\nexplorer, or network issues. Network fees, gas fees, rent, bandwidth, energy, or\nsimilar charges may apply and may change without notice.
\nYou are responsible for understanding the risks of blockchain payments and for\nconfiguring checkout flows, settlement wallets, supported networks, and refund\nprocesses appropriately for your business.
\nYou are responsible for the accuracy, legality, and completeness of products,\nservices, prices, invoices, order metadata, customer communications, return URLs,\ncheckout descriptions, and any other information you submit to the Services.
\nStafiel may validate, normalize, reject, truncate, or remove data where needed\nfor security, service integrity, compliance, abuse prevention, product operation,\nor technical limits. Stafiel is not responsible for inaccurate merchant-provided\norder data or for disputes between you and your customers.
\nYou are responsible for your relationship with your customers, including product\nor service delivery, refunds, returns, chargeback-like claims, tax invoices,\ncustomer support, consumer protection obligations, and disputes.
\nWhere supported, the Services may provide tools for on-chain refunds or related\nrefund workflows. Refund capabilities may vary by network, token, contract,\nmerchant configuration, customer address, available balance, risk status, and\nother operational constraints. Some networks, currently including Tron, do not\nsupport on-chain refund flows through the Services.
\nWhere merchant self-service on-chain refunds are supported, the merchant refund\nwindow is the period during which a merchant-initiated on-chain refund can be\nsubmitted to the relevant network before settlement or sweep becomes available\nfor the order. The default merchant refund window is 48 hours from order\ncreation unless otherwise configured at order creation. The refund window and\nrelated parameters are locked for that order when the order is created; later\nconfiguration changes apply only to new orders unless Stafiel expressly provides\notherwise. Platform refund or rescue tools, where supported, may have different\ntiming, authorization, and operational rules.
\nRefund tools provided through the Services are intended to return funds only to\nthe original payer address recorded by the applicable smart contract, on-chain\nprogram, or payment infrastructure. The Services do not support redirecting a\nrefund to a different wallet address, exchange account, customer account, or\nthird party unless Stafiel expressly provides otherwise. If a customer pays from\na centralized exchange, custodial wallet, omnibus wallet, hosted wallet, or other\nintermediary-controlled address, an on-chain refund may be technically\nunavailable, may return to the intermediary rather than the customer, or may not\nbe recoverable by the customer. Merchants are responsible for communicating this\nrisk to their customers and for handling customer disputes or alternative\ncommercial remedies outside the on-chain refund flow.
\nStafiel may assist with, initiate, restrict, delay, or decline refund-related\nactions where Stafiel determines that doing so is appropriate for service, risk,\ncompliance, security, legal, or operational reasons.
\nUnless Stafiel expressly agrees otherwise in writing, you remain responsible for\ndeciding whether a refund is owed and for handling customer disputes.
\nYou agree to pay all fees, charges, network costs, and other amounts associated\nwith your use of the Services. Fees may be shown in the dashboard, API responses,\ncheckout flows, pricing pages, order forms, invoices, or other communications.\nFee rates, minimum fees, maximum fees, and similar parameters may be snapshotted\nat order creation for that order. Later fee changes apply only to new orders\nunless Stafiel expressly provides otherwise.
\nStafiel may add, remove, waive, discount, change, or calculate fees in its\ndiscretion to the maximum extent permitted by applicable law. Fee changes may\napply immediately or at a later time determined by Stafiel, subject to any\nseparate written agreement that expressly overrides these Terms.
\nYou are responsible for all taxes, duties, levies, reporting, withholding,\naccounting, and recordkeeping obligations arising from your business, your\ncustomers, your payments, your settlements, and your use of the Services.\nMerchants, including sole proprietors and individual merchants acting for\nbusiness purposes, are solely responsible for determining, collecting, reporting,\nwithholding, filing, and remitting any taxes, duties, VAT, GST, sales taxes,\nincome taxes, crypto-asset taxes, and similar obligations arising from their\nbusiness, customers, payments, refunds, and settlements. Stafiel does not\ncalculate, collect, remit, or report taxes on a merchant's behalf unless\nexpressly agreed in writing.
\nYou may not use the Services for illegal, deceptive, harmful, abusive, restricted,\nor high-risk activity. Stafiel may perform risk, sanctions, fraud, abuse, wallet,\ntransaction, network, merchant, customer, and region screening, including KYT,\nAML, and similar controls where available, required, or enabled. Stafiel may\nblock, delay, review, reject, report, suspend, or terminate activity where\nStafiel determines that doing so is appropriate for compliance, risk, legal,\nsecurity, or service integrity reasons.
\nYou may not use the Services in, from, or for the benefit of any territory,\nperson, entity, wallet, transaction, product, or activity that is restricted by\nStafiel, by applicable law, by sanctions programs, or by Stafiel's service\nproviders. Stafiel may also restrict or block any other jurisdiction, region,\nperson, entity, wallet, transaction, product, service, network, token, or\nactivity that Stafiel determines is restricted, unsupported, high-risk,\nprohibited, or otherwise inappropriate for legal, compliance, sanctions, fraud,\nabuse, security, service integrity, commercial, provider, operational, or\nreputational reasons. Stafiel may maintain and update a separate\nRestricted Countries and Regions page or\nsimilar policy notice covering restricted countries, territories, regions,\njurisdictions, persons, products, services, and activities from time to time.\nThat page or notice forms part of these Terms where referenced by Stafiel.\nUse of the Services is subject to the Restricted Countries and Regions list,\nas updated from time to time, which is incorporated into these Terms by\nreference.
\nProhibited uses include:
\nYou must not use the Services to disguise the source, ownership, control,\ndestination, purpose, tax treatment, or legal status of funds, transactions,\nwallets, customers, goods, or services.
\nStafiel may require original-route refunds and may reject refund redirection,\nthird-party refund, or alternate-address refund requests to reduce fraud, money\nlaundering, sanctions evasion, tax evasion, chargeback-like abuse, and other\nrisk.
\nStafiel is not required to support, approve, or continue any merchant, payment,\nwallet, asset, network, customer, jurisdiction, product, or activity.
\nThe Services may be unavailable, degraded, delayed, inaccurate, or interrupted\nbecause of maintenance, incidents, third-party services, blockchain networks,\nwallets, RPC providers, infrastructure, security controls, abuse prevention,\nlegal requirements, or other factors. Stafiel may monitor, rate limit, throttle,\nqueue, cache, modify, suspend, or disable parts of the Services as needed.
\nStafiel may release beta, testnet, preview, experimental, or limited-availability\nfeatures. Such features may be incomplete, changed, unavailable, or discontinued\nat any time and may not reflect production behavior.
\nIf you configure webhooks, APIs, return URLs, widgets, or third-party\nintegrations, you are responsible for their security, accuracy, availability,\nauthorization, and correct operation. You must verify webhook signatures, protect\nsecrets, handle retries safely, and ensure that your systems process events\ncorrectly.
\nStafiel may send checkout, payment, refund, settlement, status, and operational\ndata to endpoints or systems that you configure. Stafiel is not responsible for\nmerchant endpoint downtime, incorrect endpoint configuration, data handling by\nmerchant systems, or losses caused by integration errors.
\nStafiel may suspend, limit, restrict, or terminate access to all or part of the\nServices at any time where Stafiel determines that doing so is appropriate,\nincluding for security, fraud, abuse, non-payment, legal, regulatory, compliance,\nsanctions, risk, wallet, network, operational, or reputational reasons.
\nYou may stop using the Services at any time. Certain obligations survive\ntermination, including payment obligations, compliance obligations, dispute\nhandling, confidentiality, ownership, disclaimers, liability limits, and any\nterms that by their nature should survive.
\nStafiel and its licensors retain all rights in the Services, including software,\ninterfaces, APIs, designs, documentation, content, trademarks, and related\ntechnology. Subject to these Terms, Stafiel grants you a limited, revocable,\nnon-exclusive, non-transferable right to use the Services for your internal\nbusiness purposes.
\nIf you provide feedback, suggestions, ideas, or requests, Stafiel may use them\nwithout restriction or compensation to you.
\nStafiel provides technology services and operational information. Stafiel does\nnot provide legal, tax, accounting, investment, financial, regulatory, compliance,\nor other professional advice. Any documentation, payment status, blockchain data,\nrisk signal, dashboard information, or support communication is provided for\nservice operation and should not be treated as professional advice.
\nYou are responsible for obtaining your own professional advice and for making\nyour own decisions about assets, networks, taxes, accounting, compliance,\ncustomers, refunds, settlements, and business operations.
\nTo the maximum extent permitted by applicable law, the Services are provided "as\nis" and "as available" without warranties of any kind, whether express, implied,\nstatutory, or otherwise. Stafiel disclaims all warranties of merchantability,\nfitness for a particular purpose, title, non-infringement, uninterrupted service,\naccuracy, availability, security, and error-free operation.
\nStafiel does not guarantee that any payment will be detected, confirmed, settled,\nrefunded, reversible, recoverable, profitable, compliant, or accepted by any\nnetwork, wallet, provider, merchant, or customer.
\nTo the maximum extent permitted by applicable law, Stafiel will not be liable for\nindirect, incidental, special, consequential, exemplary, punitive, or lost-profit\ndamages, or for loss of revenue, business, goodwill, data, tokens, wallets,\nprivate keys, opportunities, or expected savings.
\nTo the maximum extent permitted by applicable law, Stafiel's total liability for\nall claims relating to the Services will not exceed the fees paid by you to\nStafiel for the Services giving rise to the claim during the three months before\nthe event giving rise to liability, or one hundred U.S. dollars, whichever is\ngreater.
\nSome jurisdictions do not allow the exclusion or limitation of certain damages,\nso some of the above limits may not apply to you to the extent prohibited by\napplicable law. Nothing in these Terms excludes or limits liability that cannot\nbe excluded or limited under applicable law.
\nYou will defend, indemnify, and hold harmless Stafiel and its affiliates,\npersonnel, contractors, service providers, and representatives from and against\nclaims, losses, liabilities, damages, penalties, fines, costs, and expenses\narising from or relating to your business, your customers, your products or\nservices, your use of the Services, your wallets, your configurations, your\nintegrations, your breach of these Terms, or your violation of law or third-party\nrights.
\nThe procedure for indemnification is described in Section 21.
\nYou are responsible for complying with all laws that apply to you, your business,\nyour customers, and your use of the Services.
\nThese Terms will be governed by the laws designated in an applicable order form,\nmerchant agreement, platform agreement, or other written agreement with Stafiel.\nUnless a written agreement between you and Stafiel states otherwise, disputes\nwill be handled under the forum, law, venue, and dispute resolution method that\nStafiel designates in the applicable ordering, onboarding, merchant, platform, or\nsimilar written documents, to the maximum extent permitted by applicable law.\nIf no such designation has been made when a dispute arises, Stafiel may designate\nthe governing law, forum, venue, and dispute resolution method by notice given\nthrough reasonable means, to the maximum extent permitted by applicable law. If\nthat designation is not permitted by applicable law, applicable conflict-of-law\nrules may apply.
\nStafiel may update these Terms from time to time. Updates may be posted on the\nwebsite, shown in the dashboard, or communicated by other reasonable means where\nrequired by applicable law. Continued use of the Services after an update becomes\neffective means you accept the updated Terms.
\nStafiel will not be responsible for delay or failure to perform caused by events\nbeyond its reasonable control, including blockchain reorganization, congestion,\nvalidator failure, RPC outage, wallet provider issues, third-party infrastructure\nfailure, Cloudflare or provider incidents, denial-of-service attacks, security\nincidents, labor disputes, natural events, war, terrorism, government action,\nlegal restrictions, sanctions, or network emergencies.
\nIf any part of these Terms is found unenforceable, the remaining parts remain in\neffect to the maximum extent permitted by law. Failure to enforce a provision is\nnot a waiver. Stafiel may assign or transfer these Terms, the Services, or\nrelated rights and obligations to an affiliate, successor, acquirer, or other\nparty involved in a merger, acquisition, financing, restructuring, sale of\nassets, or similar transaction. You may not assign these Terms without Stafiel's\nprior written consent.
\nStafiel may provide notices through the dashboard, registered email, website,\ndocumentation, or other reasonable means. Notices to Stafiel must be sent to\nlegal@stafiel.com unless Stafiel designates another notice method.
\nThese Terms, together with any applicable order form, merchant agreement,\nplatform agreement, data processing terms, acceptable use terms, policies, or\nother written terms provided by Stafiel, form the entire agreement for the\nServices and supersede prior or contemporaneous understandings about the same\nsubject matter.
\nThe following sections survive termination: Business Use, Accounts and\nCredentials, Merchant Configuration and Wallets, Third-Party Wallets and Tools,\nStablecoin Payments and Blockchain Risk, Checkout Sessions and Order Data,\nRefunds, Disputes, and Customer Relationships, Fees and Taxes, Compliance, KYT,\nAML, and Sanctions, Webhooks, APIs, and Integrations, Suspension and\nTermination, Intellectual Property and Feedback, No Advice, Disclaimers,\nLimitation of Liability, Indemnity, Governing Law and Dispute Terms, and General\nTerms.
\nFor indemnity claims, Stafiel may provide notice by reasonable means. Stafiel may\ncontrol the defense and settlement of any claim for which indemnity is sought,\nand you will reasonably cooperate. You may not settle any claim in a way that\nadmits fault by Stafiel, imposes obligations on Stafiel, or affects Stafiel's\nrights without Stafiel's prior written consent.
\nYou must comply with export control, sanctions, anti-money laundering,\nanti-terrorism, anti-bribery, and anti-corruption laws that apply to you and your\nuse of the Services, including laws relating to restricted jurisdictions,\nrestricted parties, prohibited end uses, public officials, commercial bribery,\nbooks and records, and improper payments.
\nAdditional terms or policies, including data processing terms, acceptable use\nterms, cookie terms, subprocessor terms, service levels, or product-specific\nterms, may apply where provided by Stafiel or required by applicable law.
\nQuestions about these Terms may be sent to legal@stafiel.com.
\nThe English language version of these Terms controls. Translations, if provided,\nare for convenience only.
","effectiveDate":"2026-05-18T00:00:00.000Z","updatedAt":"2026-07-09T06:10:07.225Z"},"generatedAt":"2026-07-13T11:41:32.840Z","canonicalUrl":"https://stafiel.org/terms-of-service","jsonUrl":"https://stafiel.org/terms-of-service.json","markdownUrl":"https://stafiel.org/terms-of-service.md","text":"These Terms of Service govern access to and use of Stafiel websites, dashboards,\nhosted checkout, widgets, APIs, documentation, operational tools, and related\nservices. By accessing or using the Services, you agree to these Terms.\n\nIf you use the Services on behalf of a company, organization, merchant, or other\nbusiness, you represent that you have authority to bind that business to these\nTerms. In these Terms, \"you\" and \"Merchant\" refer to that business and any person\nusing the Services on its behalf.\n\nReferences to \"Stafiel\" mean the Stafiel service and the operator, provider,\naffiliate, successor, or assignee that makes the Services available or is\nidentified in an applicable order, onboarding flow, merchant agreement, platform\nagreement, or other written document.\n\n1. Business Use\n\nThe Services are intended for merchants, platforms, and other business users.\nThey are not intended for consumer account use. A customer who pays a merchant\nthrough a Stafiel checkout flow is the merchant's customer, not a Stafiel account\nholder solely because that customer completes a payment.\n\nYou must be at least 18 years old and have legal authority to use the Services\nfor business purposes. You are responsible for ensuring that your use of the\nServices, your products or services, your customers, and your payment activity\ncomply with all laws, rules, regulations, orders, sanctions, tax requirements,\nand industry obligations that apply to you.\n\n2. The Services\n\nStafiel provides technology that helps merchants create stablecoin checkout\nsessions, present hosted or embedded payment experiences, receive payment status\nupdates, and configure settlement paths for supported blockchain networks and\ntokens.\n\nThe Services may include:\n\nhosted checkout pages with QR-based payment displays;\n\nmerchant dashboards and administrative tools;\n\npayment APIs, checkout session APIs, and order status APIs;\n\nwidget or embedded checkout experiences;\n\nAPI status retrieval, merchant notifications, and event delivery features;\n\nblockchain payment detection and status updates;\n\nrefund, settlement, contract, and on-chain operation tools where supported;\n\ndocumentation, support, operational communications, and related features.\n\nAvailable features, supported assets, supported networks, confirmation rules,\nrefund capabilities, contract logic, and operational limits may vary by merchant,\nregion, token, network, configuration, risk review, or service plan. Stafiel may\nadd, modify, suspend, or discontinue any feature at any time to the maximum extent\npermitted by applicable law.\n\n3. Accounts and Credentials\n\nYou are responsible for all activity under your account, dashboard, API keys,\nOAuth login, webhook secrets, signing keys, wallet connections, and other\ncredentials. You must keep credentials confidential, use appropriate access\ncontrols, and promptly notify Stafiel if you believe any credential, wallet, or\naccount has been compromised.\n\nStafiel may reject, limit, suspend, rotate, revoke, or require replacement of\ncredentials where Stafiel determines that doing so is appropriate for security,\nfraud prevention, compliance, abuse prevention, service integrity, risk control,\nor operational reasons.\n\n4. Merchant Configuration and Wallets\n\nYou are responsible for configuring accurate merchant information, checkout\nsettings, supported assets, supported networks, return URLs, webhook endpoints,\nwallet addresses, settlement preferences, and other service settings.\n\nWhere the Services request a wallet signature or other wallet authorization, you\nare responsible for verifying the message, wallet, chain, token, address, and\ntransaction before signing. Merchant-configured settlement addresses or settlement\nrules may be written into smart contracts, on-chain programs, or other payment\ninfrastructure used for a checkout session or merchant configuration.\n\nThe Services are designed for merchants to maintain control over their own\nwallets and signing authority. Stafiel does not require merchants to provide\nprivate keys as part of ordinary checkout operation. You remain responsible for\nwallet custody, wallet security, wallet compatibility, private keys, seed phrases,\nsigners, permissions, approvals, and any loss or compromise involving your wallet\nor signing environment.\n\nStafiel-controlled platform roles may be used within the logic of applicable\nsmart contracts, on-chain programs, or payment infrastructure. These roles may\ndeploy or initialize contracts or programs, configure fee treasury settings,\noperate settlement sweeps, execute platform refunds or rescue actions where\nsupported, extend sweep unlock timing, pause, resume, close, or govern contracts\nor programs, and collect or route platform fees. These roles do not give Stafiel\ncustody of merchant funds outside the logic encoded in the applicable contract,\nprogram, or service configuration.\n\n5. Third-Party Wallets and Tools\n\nStafiel may display or reference third-party wallet options, browser extension\nwallets, exchange wallets, blockchain explorers, node providers, or similar tools\nfor convenience. Stafiel does not operate, control, endorse, warrant, or assume\nresponsibility for any third-party wallet provider, wallet software, browser\nextension, exchange account, node provider, explorer, or related tool.\n\nYou and your customers are responsible for selecting, installing, securing, and\nusing wallets and related tools, reviewing applicable third-party terms and\nprivacy policies, and verifying compatibility with the relevant blockchain\nnetwork and token. Stafiel is not responsible for wallet availability, wallet\nerrors, rejected signatures, compromised wallets, unsupported chains or tokens,\nbrowser extension behavior, exchange account issues, third-party fees, or losses\narising from third-party wallet products or services.\n\n6. Stablecoin Payments and Blockchain Risk\n\nThe Services may support USDT, USDC, and other assets or networks that Stafiel\nmakes available from time to time. Support for an asset or network does not mean\nthat Stafiel sponsors, issues, controls, guarantees, or recommends that asset or\nnetwork.\n\nBlockchain transactions may be irreversible, delayed, failed, forked, censored,\nreorganized, underpaid, overpaid, sent on the wrong network, sent to the wrong\naddress, or affected by smart contract, wallet, bridge, RPC, validator, indexer,\nexplorer, or network issues. Network fees, gas fees, rent, bandwidth, energy, or\nsimilar charges may apply and may change without notice.\n\nYou are responsible for understanding the risks of blockchain payments and for\nconfiguring checkout flows, settlement wallets, supported networks, and refund\nprocesses appropriately for your business.\n\n7. Checkout Sessions and Order Data\n\nYou are responsible for the accuracy, legality, and completeness of products,\nservices, prices, invoices, order metadata, customer communications, return URLs,\ncheckout descriptions, and any other information you submit to the Services.\n\nStafiel may validate, normalize, reject, truncate, or remove data where needed\nfor security, service integrity, compliance, abuse prevention, product operation,\nor technical limits. Stafiel is not responsible for inaccurate merchant-provided\norder data or for disputes between you and your customers.\n\n8. Refunds, Disputes, and Customer Relationships\n\nYou are responsible for your relationship with your customers, including product\nor service delivery, refunds, returns, chargeback-like claims, tax invoices,\ncustomer support, consumer protection obligations, and disputes.\n\nWhere supported, the Services may provide tools for on-chain refunds or related\nrefund workflows. Refund capabilities may vary by network, token, contract,\nmerchant configuration, customer address, available balance, risk status, and\nother operational constraints. Some networks, currently including Tron, do not\nsupport on-chain refund flows through the Services.\n\nWhere merchant self-service on-chain refunds are supported, the merchant refund\nwindow is the period during which a merchant-initiated on-chain refund can be\nsubmitted to the relevant network before settlement or sweep becomes available\nfor the order. The default merchant refund window is 48 hours from order\ncreation unless otherwise configured at order creation. The refund window and\nrelated parameters are locked for that order when the order is created; later\nconfiguration changes apply only to new orders unless Stafiel expressly provides\notherwise. Platform refund or rescue tools, where supported, may have different\ntiming, authorization, and operational rules.\n\nRefund tools provided through the Services are intended to return funds only to\nthe original payer address recorded by the applicable smart contract, on-chain\nprogram, or payment infrastructure. The Services do not support redirecting a\nrefund to a different wallet address, exchange account, customer account, or\nthird party unless Stafiel expressly provides otherwise. If a customer pays from\na centralized exchange, custodial wallet, omnibus wallet, hosted wallet, or other\nintermediary-controlled address, an on-chain refund may be technically\nunavailable, may return to the intermediary rather than the customer, or may not\nbe recoverable by the customer. Merchants are responsible for communicating this\nrisk to their customers and for handling customer disputes or alternative\ncommercial remedies outside the on-chain refund flow.\n\nStafiel may assist with, initiate, restrict, delay, or decline refund-related\nactions where Stafiel determines that doing so is appropriate for service, risk,\ncompliance, security, legal, or operational reasons.\n\nUnless Stafiel expressly agrees otherwise in writing, you remain responsible for\ndeciding whether a refund is owed and for handling customer disputes.\n\n9. Fees and Taxes\n\nYou agree to pay all fees, charges, network costs, and other amounts associated\nwith your use of the Services. Fees may be shown in the dashboard, API responses,\ncheckout flows, pricing pages, order forms, invoices, or other communications.\nFee rates, minimum fees, maximum fees, and similar parameters may be snapshotted\nat order creation for that order. Later fee changes apply only to new orders\nunless Stafiel expressly provides otherwise.\n\nStafiel may add, remove, waive, discount, change, or calculate fees in its\ndiscretion to the maximum extent permitted by applicable law. Fee changes may\napply immediately or at a later time determined by Stafiel, subject to any\nseparate written agreement that expressly overrides these Terms.\n\nYou are responsible for all taxes, duties, levies, reporting, withholding,\naccounting, and recordkeeping obligations arising from your business, your\ncustomers, your payments, your settlements, and your use of the Services.\nMerchants, including sole proprietors and individual merchants acting for\nbusiness purposes, are solely responsible for determining, collecting, reporting,\nwithholding, filing, and remitting any taxes, duties, VAT, GST, sales taxes,\nincome taxes, crypto-asset taxes, and similar obligations arising from their\nbusiness, customers, payments, refunds, and settlements. Stafiel does not\ncalculate, collect, remit, or report taxes on a merchant's behalf unless\nexpressly agreed in writing.\n\n10. Compliance, KYT, AML, and Sanctions\n\nYou may not use the Services for illegal, deceptive, harmful, abusive, restricted,\nor high-risk activity. Stafiel may perform risk, sanctions, fraud, abuse, wallet,\ntransaction, network, merchant, customer, and region screening, including KYT,\nAML, and similar controls where available, required, or enabled. Stafiel may\nblock, delay, review, reject, report, suspend, or terminate activity where\nStafiel determines that doing so is appropriate for compliance, risk, legal,\nsecurity, or service integrity reasons.\n\nYou may not use the Services in, from, or for the benefit of any territory,\nperson, entity, wallet, transaction, product, or activity that is restricted by\nStafiel, by applicable law, by sanctions programs, or by Stafiel's service\nproviders. Stafiel may also restrict or block any other jurisdiction, region,\nperson, entity, wallet, transaction, product, service, network, token, or\nactivity that Stafiel determines is restricted, unsupported, high-risk,\nprohibited, or otherwise inappropriate for legal, compliance, sanctions, fraud,\nabuse, security, service integrity, commercial, provider, operational, or\nreputational reasons. Stafiel may maintain and update a separate\nRestricted Countries and Regions page or\nsimilar policy notice covering restricted countries, territories, regions,\njurisdictions, persons, products, services, and activities from time to time.\nThat page or notice forms part of these Terms where referenced by Stafiel.\nUse of the Services is subject to the Restricted Countries and Regions list,\nas updated from time to time, which is incorporated into these Terms by\nreference.\n\nProhibited uses include:\n\nsanctions evasion, money laundering, terrorist financing, or fraud;\n\ntax evasion, unlawful tax avoidance, concealment of beneficial ownership,\nconcealment of transaction purpose, unlawful avoidance of reporting\nobligations, or similar activity;\n\nillegal goods or services;\n\nscams, deceptive practices, phishing, or impersonation;\n\nransomware, malware, hacking, stolen credentials, or cyber abuse;\n\nunlawful gambling, betting, lotteries, or games of chance;\n\nweapons, controlled substances, or regulated goods sold unlawfully;\n\nsexual exploitation, abuse material, or non-consensual content;\n\nhigh-risk financial, investment, lending, exchange, brokerage, custody, or\nmoney transmission activity without Stafiel's prior written approval;\n\nany activity that Stafiel determines may create unacceptable legal, regulatory,\nreputational, financial, operational, network, or security risk.\n\nYou must not use the Services to disguise the source, ownership, control,\ndestination, purpose, tax treatment, or legal status of funds, transactions,\nwallets, customers, goods, or services.\n\nStafiel may require original-route refunds and may reject refund redirection,\nthird-party refund, or alternate-address refund requests to reduce fraud, money\nlaundering, sanctions evasion, tax evasion, chargeback-like abuse, and other\nrisk.\n\nStafiel is not required to support, approve, or continue any merchant, payment,\nwallet, asset, network, customer, jurisdiction, product, or activity.\n\n11. Service Availability and Changes\n\nThe Services may be unavailable, degraded, delayed, inaccurate, or interrupted\nbecause of maintenance, incidents, third-party services, blockchain networks,\nwallets, RPC providers, infrastructure, security controls, abuse prevention,\nlegal requirements, or other factors. Stafiel may monitor, rate limit, throttle,\nqueue, cache, modify, suspend, or disable parts of the Services as needed.\n\nStafiel may release beta, testnet, preview, experimental, or limited-availability\nfeatures. Such features may be incomplete, changed, unavailable, or discontinued\nat any time and may not reflect production behavior.\n\n12. Webhooks, APIs, and Integrations\n\nIf you configure webhooks, APIs, return URLs, widgets, or third-party\nintegrations, you are responsible for their security, accuracy, availability,\nauthorization, and correct operation. You must verify webhook signatures, protect\nsecrets, handle retries safely, and ensure that your systems process events\ncorrectly.\n\nStafiel may send checkout, payment, refund, settlement, status, and operational\ndata to endpoints or systems that you configure. Stafiel is not responsible for\nmerchant endpoint downtime, incorrect endpoint configuration, data handling by\nmerchant systems, or losses caused by integration errors.\n\n13. Suspension and Termination\n\nStafiel may suspend, limit, restrict, or terminate access to all or part of the\nServices at any time where Stafiel determines that doing so is appropriate,\nincluding for security, fraud, abuse, non-payment, legal, regulatory, compliance,\nsanctions, risk, wallet, network, operational, or reputational reasons.\n\nYou may stop using the Services at any time. Certain obligations survive\ntermination, including payment obligations, compliance obligations, dispute\nhandling, confidentiality, ownership, disclaimers, liability limits, and any\nterms that by their nature should survive.\n\n14. Intellectual Property and Feedback\n\nStafiel and its licensors retain all rights in the Services, including software,\ninterfaces, APIs, designs, documentation, content, trademarks, and related\ntechnology. Subject to these Terms, Stafiel grants you a limited, revocable,\nnon-exclusive, non-transferable right to use the Services for your internal\nbusiness purposes.\n\nIf you provide feedback, suggestions, ideas, or requests, Stafiel may use them\nwithout restriction or compensation to you.\n\n15. No Advice\n\nStafiel provides technology services and operational information. Stafiel does\nnot provide legal, tax, accounting, investment, financial, regulatory, compliance,\nor other professional advice. Any documentation, payment status, blockchain data,\nrisk signal, dashboard information, or support communication is provided for\nservice operation and should not be treated as professional advice.\n\nYou are responsible for obtaining your own professional advice and for making\nyour own decisions about assets, networks, taxes, accounting, compliance,\ncustomers, refunds, settlements, and business operations.\n\n16. Disclaimers\n\nTo the maximum extent permitted by applicable law, the Services are provided \"as\nis\" and \"as available\" without warranties of any kind, whether express, implied,\nstatutory, or otherwise. Stafiel disclaims all warranties of merchantability,\nfitness for a particular purpose, title, non-infringement, uninterrupted service,\naccuracy, availability, security, and error-free operation.\n\nStafiel does not guarantee that any payment will be detected, confirmed, settled,\nrefunded, reversible, recoverable, profitable, compliant, or accepted by any\nnetwork, wallet, provider, merchant, or customer.\n\n17. Limitation of Liability\n\nTo the maximum extent permitted by applicable law, Stafiel will not be liable for\nindirect, incidental, special, consequential, exemplary, punitive, or lost-profit\ndamages, or for loss of revenue, business, goodwill, data, tokens, wallets,\nprivate keys, opportunities, or expected savings.\n\nTo the maximum extent permitted by applicable law, Stafiel's total liability for\nall claims relating to the Services will not exceed the fees paid by you to\nStafiel for the Services giving rise to the claim during the three months before\nthe event giving rise to liability, or one hundred U.S. dollars, whichever is\ngreater.\n\nSome jurisdictions do not allow the exclusion or limitation of certain damages,\nso some of the above limits may not apply to you to the extent prohibited by\napplicable law. Nothing in these Terms excludes or limits liability that cannot\nbe excluded or limited under applicable law.\n\n18. Indemnity\n\nYou will defend, indemnify, and hold harmless Stafiel and its affiliates,\npersonnel, contractors, service providers, and representatives from and against\nclaims, losses, liabilities, damages, penalties, fines, costs, and expenses\narising from or relating to your business, your customers, your products or\nservices, your use of the Services, your wallets, your configurations, your\nintegrations, your breach of these Terms, or your violation of law or third-party\nrights.\n\nThe procedure for indemnification is described in Section 21.\n\n19. Governing Law and Dispute Terms\n\nYou are responsible for complying with all laws that apply to you, your business,\nyour customers, and your use of the Services.\n\nThese Terms will be governed by the laws designated in an applicable order form,\nmerchant agreement, platform agreement, or other written agreement with Stafiel.\nUnless a written agreement between you and Stafiel states otherwise, disputes\nwill be handled under the forum, law, venue, and dispute resolution method that\nStafiel designates in the applicable ordering, onboarding, merchant, platform, or\nsimilar written documents, to the maximum extent permitted by applicable law.\nIf no such designation has been made when a dispute arises, Stafiel may designate\nthe governing law, forum, venue, and dispute resolution method by notice given\nthrough reasonable means, to the maximum extent permitted by applicable law. If\nthat designation is not permitted by applicable law, applicable conflict-of-law\nrules may apply.\n\n20. Changes to These Terms\n\nStafiel may update these Terms from time to time. Updates may be posted on the\nwebsite, shown in the dashboard, or communicated by other reasonable means where\nrequired by applicable law. Continued use of the Services after an update becomes\neffective means you accept the updated Terms.\n\n21. General Terms\n\nStafiel will not be responsible for delay or failure to perform caused by events\nbeyond its reasonable control, including blockchain reorganization, congestion,\nvalidator failure, RPC outage, wallet provider issues, third-party infrastructure\nfailure, Cloudflare or provider incidents, denial-of-service attacks, security\nincidents, labor disputes, natural events, war, terrorism, government action,\nlegal restrictions, sanctions, or network emergencies.\n\nIf any part of these Terms is found unenforceable, the remaining parts remain in\neffect to the maximum extent permitted by law. Failure to enforce a provision is\nnot a waiver. Stafiel may assign or transfer these Terms, the Services, or\nrelated rights and obligations to an affiliate, successor, acquirer, or other\nparty involved in a merger, acquisition, financing, restructuring, sale of\nassets, or similar transaction. You may not assign these Terms without Stafiel's\nprior written consent.\n\nStafiel may provide notices through the dashboard, registered email, website,\ndocumentation, or other reasonable means. Notices to Stafiel must be sent to\nlegal@stafiel.com unless Stafiel designates another notice method.\n\nThese Terms, together with any applicable order form, merchant agreement,\nplatform agreement, data processing terms, acceptable use terms, policies, or\nother written terms provided by Stafiel, form the entire agreement for the\nServices and supersede prior or contemporaneous understandings about the same\nsubject matter.\n\nThe following sections survive termination: Business Use, Accounts and\nCredentials, Merchant Configuration and Wallets, Third-Party Wallets and Tools,\nStablecoin Payments and Blockchain Risk, Checkout Sessions and Order Data,\nRefunds, Disputes, and Customer Relationships, Fees and Taxes, Compliance, KYT,\nAML, and Sanctions, Webhooks, APIs, and Integrations, Suspension and\nTermination, Intellectual Property and Feedback, No Advice, Disclaimers,\nLimitation of Liability, Indemnity, Governing Law and Dispute Terms, and General\nTerms.\n\nFor indemnity claims, Stafiel may provide notice by reasonable means. Stafiel may\ncontrol the defense and settlement of any claim for which indemnity is sought,\nand you will reasonably cooperate. You may not settle any claim in a way that\nadmits fault by Stafiel, imposes obligations on Stafiel, or affects Stafiel's\nrights without Stafiel's prior written consent.\n\nYou must comply with export control, sanctions, anti-money laundering,\nanti-terrorism, anti-bribery, and anti-corruption laws that apply to you and your\nuse of the Services, including laws relating to restricted jurisdictions,\nrestricted parties, prohibited end uses, public officials, commercial bribery,\nbooks and records, and improper payments.\n\nAdditional terms or policies, including data processing terms, acceptable use\nterms, cookie terms, subprocessor terms, service levels, or product-specific\nterms, may apply where provided by Stafiel or required by applicable law.\n\n22. Contact\n\nQuestions about these Terms may be sent to legal@stafiel.com .\n\nThe English language version of these Terms controls. Translations, if provided,\nare for convenience only."}}